ERROR ZyServiceInfo (null) - File access error for ZyTimerService. ZyTIMER unable to complete index build.

SYMPTOMS

ZyTIMER service is unable to complete an index build. The error log in the ZyLAB Services Monitor displays the following:

ERROR ZyServiceInfo (null) - File access error for ZyTimerService
System.IO.IOException: The process cannot access the file 'C:\ProgramData\ZyLAB\ZyTimerService\ZyTimerService.config' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
at System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver)
at System.Threading.CompressedStack.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state)
at System.Xml.XmlTextReaderImpl.OpenUrl()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at ZyLAB.ServiceMonitor.NTService.Data.ZyServiceInfo.get_XmlConfiguration()
2012-03-06 00:08:49,845 ERROR HealthConditionSet (null) - Configuration does not have valid structure.
System.NullReferenceException: Object reference not set to an instance of an object.
at ZyLAB.ServiceMonitor.NTService.Data.HealthConditionSet.Initialize(String serviceId, XmlDocument serviceConfiguration)

CAUSE

Index Data directory location is exceeding storage capacity.

RESOLUTION

Ensure that the data directory which stores the ZyLAB Data\Indexes and ZyLAB data\Index Data directories has enough "free space" to maintain consistent functionality.

APPLIES TO

6.0 Service Pack 2