ZyNET error: Field error. Document fields not changed. (error number 0x00000001)

SYMPTOMS

After clicking [OK] to save the field edits of an electronic document in the web client you receive the following error:

"ZyNET error: Field error.  Document fields not changed. (error number 0x00000001)"

Scanned documents in the same index do not receive the error.

CAUSE

No XML wrapper module in your index.

RESOLUTION

Scanned documents can store the field values in the txt/xml document file.  Electronic documents, including word, excel, powerpoint etc, require xml wrapper or DB fields to store the key field values.

An XML wrapper or database fields index needs to be created to to add key fields to electronic documents.

APPLIES TO

6.2 Service Pack 2