Auto rotation functionality not displaying documents properly in ZySCAN

SYMPTOMS

Auto rotate function is not displaying a scanned document properly in ZySCAN.

In the ZySCAN template wizard, be sure that the Auto orientation box is unchecked in the general tab of the ZyOCR portion of the template wizard. Auto orientation selected in conjunction with the auto rotate function may cause the document orientation to display incorrectly after scanning.

CAUSE

It is possible that both the auto rotate and auto orientation options are selected within the ZySCAN template wizard when only auto rotate should be selected.

RESOLUTION

In the ZySCAN template wizard, uncheck the "auto orientation" box in the general tab of the ZyOCR stage of the template wizard. Auto orientation may cause the document orientation to display incorrectly after scanning.

APPLIES TO

6.2 Service Pack 2