Some Key Field headers don't display in the field view

SYMPTOMS

In the field view of ZyFIND or the web client fields defined in the field definitions do not show.

CAUSE

This can be caused if there are select list in the list of definitions. If there is a select list whose "value file" -the text file that holds the list of possible values for the select list, is missing or cannot be accessed for some reason, then you may see this behavior

RESOLUTION

Make sure all of the "value files" for the select lists are available, can be accessed (proper permissions) and without extraneous characters.

APPLIES TO

6.0 Service Pack 1; 6.0 Service Pack 2; 6.0; 6.1; 6.1 Service Pack 1; 6.1 Service Pack 2; 6.2; 6.2 Service Pack 1; 6.2 Service Pack 2