ZyIndexImport Error # -40: when trying to archive an email that contains an attachment

SYMPTOMS

ZyIndexImport Error # -40: when trying to archive an email from Microsoft Outlook that contains an attachment

CAUSE

The XML Wrapper fields are combined with Database Fields and the following fields are not added to the index field properties:

emxdoc and emxmsg

RESOLUTION

• In ZyINDEX, open the index.
• Go to Index settings
• Go to Define Fields
• Hit Define
• Hit Add Definition
• In Tab Name/Type:
• Name: add a name
• Type: ZyLAB Document Fields
• In Tab Index:
• Select Module Field 'XML Wrapper'
• Start delimiter: <emxdoc>
• End delimiter: </emxdoc>
• Repeat the above by adding a definition for the delimiter 'emxmsg'

APPLIES TO

1.2