Failed to set fields on document

SYMPTOMS

The following message is displayed when saving modified fields in ZyFIND:

'Failed to set fields on document'

CAUSE

Insufficient permissions on the selected temporary directory or this directory does not exist.

RESOLUTION

In ZyINDEX, change the hapi temp (ZyINDEX temp) to an accessible (temp) folder:

• Go to Global Settings
• In the tab Folders, browse to the appropriate Temporary Directory
• Hit OK

In case ZyINDEX is not installed, you have to make the changes in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ZyLAB\Modules\Hapi

• Create a new string value
• Value name is TempDirectory
• Value data is the path to the temp directory you have selected

APPLIES TO

6.1 Service Pack 2