File locked for field editing using the Webclient or ZyFIND

SYMPTOMS

File locked for field editing "C:\ZYLAB DATA\INDEX DATA\INDEXNAME\TXT\2012\00000000\filename.txt" is locked for editing by user "…….." on machine "……………."

CAUSE

File has been locked for field editing by another user.
The edit fields window in the web client has not been closed correctly using the cancel or ok button

RESOLUTION

There are two ways to solve this:

1. Wait for 20 minutes and the file will be available again for field edit.
2. Remove the ~.`~ file in the txt folder. (ZyLAB Data location\index data\index...)

APPLIES TO

6.2; 6.2 Service Pack 1; 6.2 Service Pack 2