Concordance Collector expected 7 fields instead of 6 being retrieved

SYMPTOMS

User receives 'Expected 7 fields got 6' message in a failed Concordance Collector action after checking in a matter.

CAUSE

The message is referring to the OPT file. Each line needs 7 fields and the file only references 6 as in the following example:

XXXXX_0000000,XXXXX_005,\Images\0000\XXXXX_0000000.tif,Y,,50

RESOLUTION

7 fields are required for the OPT file.

ie. XXXX-00000000,Volume005,\Images\001\XXXX-00000000\001\XXXX-00000000.tif,Y,,,50

Make sure that the correct number of fields are mapped. The description for the 7 expected fields is as follows:

Bates Number - Should match data of field set as key in DAT file. (case-sensitive)
Volume Name - Name of the volume where the documents and image reside. (optional)
Pathname - Full path and file name (and extension) of the image.
Doc Break - Enter a Y to denote if this image marks the beginning of a document.
Folder Break - leave blank
Box Break - leave blank
Page Count - Number of pages associated with the document or image.

You can now successfully import the Concordance collector data and check-in your Matter.

APPLIES TO

3.6; 3.7; 3.7 Service Pack 1