SYMPTOMS
It is possible to manage the number of times failed/cancelled actions are retried or keep them from being retried entirely if they will knowingly fail for some reason.
CAUSE
Actions were created from a stopped job where the location was incorrect or removed. Invalid Concordance configuration data was used did not match the field types present.
RESOLUTION
Edit the 'ZyLAB.EDiscovery.DataService.Processing.exe.config' file in the '.\Program Files (x86)\ZyLAB\EDiscovery\EdiscoveryProcessing' folder on the Service Node.
- Look for: <add key="InheritFailedActionsExecutedLessThanTimes"
- Change the value to the desired number of maximum retries.
- Restart the 'ZyLAB EDiscoveryProcessing Service' service.
- To not retry failed and canceled actions in previous jobs entirely, set the value to 0.
APPLIES TO
3.6; 3.7; 3.7 Service Pack 1; 3.7 Service Pack 2
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