Embedded objects belonging to a file or mime-type category do not show up as an entire family

SYMPTOMS

In Legal Review, embedded objects belonging to a file or mime-type category are displayed as single documents instead of as an entire family.

CAUSE

The mime-type is not referenced in the default KnownFamilyTypes values.

RESOLUTION

Add the missing mime-type to ZyLAB.EDiscovery.Review.Standalone.WinService.exe.config
(by default found on: C:\Program Files (x86)\ZyLAB\EDiscovery\LegalReview\Review_Standalone)

Example:
<add key="KnownFamilyTypes" value="application/vnd.ms-office/application/x-msg;application...........

Legacy office documents (i.e. .doc, .xls, .ppt) are being processed with mime-type application/vnd.ms-office.
Normally these files are recognized as mime-type application/msword for .doc, application/vnd.ms-excel for .xls and application/vnd.ms-powerpoint for .ppt.

APPLIES TO

3.6; 3.7; 3.7 Service Pack 1