Automated Redaction hit marking is off

SYMPTOMS

The automated redaction hit marking appears to be off in the Legal Review document display. The annotation hit marking zones are moved to the corner of the document.

CAUSE

The ConvertToTiff section resolution is different compared to the AnnotationAnalyzer in the Workflow.xml configuration file. With this file it is possible to configure the workflow for the ZyLAB Content Access Service workflow.

RESOLUTION

It is required to use the same resolution in both the ConvertToTiff workflow sections as well as in the AnnotationAnalyzer workflow.

• Go to \\ZyLAB Data\ContentAccessService\Workflows
• Make a back up of the Workflow.xml
• Open Workflow.xml file and make the required changes:

Example:

</workflows>
  <workflows type="AnnotationAnalyzer">
   <workflow>
   <settings>
    <setting name="compressiontype">5</setting>
    <setting name="colordepth">24</setting>
    <setting name="resolution">160</setting>
    <setting name="width">0</setting>
    <setting name="height">0</setting>
     <!--This option configures the number of allowed consecutive equal pages.
        Default is 100. To disable this behavior set option to 0.
    -->
     <!--<setting name="imageloopthreshold">0</setting>-->
   </settings>

• Set the resolution on the same level as in the ConvertToTiff section.
• Save the file.

APPLIES TO

3.7; 3.7 Service Pack 1