Summation Collector does not OCR image files

SYMPTOMS

Text from image files is not available for searching in Legal Review from image files collected using Summation Collector.

CAUSE

Processing rules do not recognize individual TIFF images that are referenced within XMLTIFF as present to be run through the OCR processor.

RESOLUTION

Processing rules must be changed, to so the individual TIFF images are collected as multipage TIFFs and OCR'd, instead of files being collected as ZYXMLTIFF.

Processing rules file should be saved and then edited to add the following text as directed:

<ProcessingList>
<DocumentProcessingRule processBy="Tiff Producer (ZyXmlTiff Default)">
<DocumentProcessingStepPattern producedBy="Summation Collector (Default)" outputPin="Collection">
<DocumentPattern PatternType="MimeType" PatternText="application/zyxmltiff" />
</DocumentProcessingStepPattern>
</DocumentProcessingRule>

<CustomDocuments>
<DocumentProcessingStepPattern producedBy="Summation Collector (Default)" outputPin="Collection">
<DocumentPattern PatternType="MimeType" PatternText="application/zyxmltiff" />
</DocumentProcessingStepPattern>

APPLIES TO

3.7 Service Pack 1