Actions does not complete when attempting to delete a Matter from Legal Review. A message is displayed referencing a problem with the SSPI (Security Support Provider Interface):
...call to SSPI failed: "Inner exception. ---> System.ComponentModel.Win32Exception: The target principal name is incorrect".
Security Support Provider Interface is not correct
It has preference to have the Service Uniform Resource Identifier to match the Service Principal Names. Validate your DNS resolution to verify that the server name that is used is correct and present in order to resolve this problem. As an alternative you can modify the ZyLAB.EDiscovery.ExchangeDeletion.dll.xml configuration:
The file is located on .\Program Files (x86)\ZyLAB\EDiscovery\LegalReview\Review_web\Bin\DeletionWorkers\ZyLAB.EDiscovery.ExchangeDeletion.dll.xml
<?xml version="1.0" encoding="utf-8"?>
3.6; 3.7; 3.7 Service Pack 1