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Batch Assignment Quota scope

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SYMPTOMS

The Quota range (which is configurable) in the Batch Assignment page does not show the applicable search scope. From the user interface it is not clear if this applies to the number of documents that are actually assigned or the scope of the search result range.

CAUSE

Not applicable.

RESOLUTION

In the Assignees Summary you can see an overview of the available Assignees and the number of documents assigned to them:
  • The Quota applies to the number of documents that are actually assigned not the scope of documents that are taken into account.
  • In general Batch assignment respects the grouping of documents into families.
Families are not split among multiple recipients as long as the resulting number of documents does not exceed the specified batch size (quota).

APPLIES TO

6.5

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