How to reset the Legal Review document widget locations to default after moving the widget

SYMPTOMS

While viewing a document in Legal Review, the display of document widgets such as Properties, Near-Duplicates, and Productions can be moved in the document view window to any of the four edges of the window if the push-pin (Hide panel) is clicked on the panel and minimized to the top left of the window. The end-user receives a hover message 'click to expand' when pointing at the minimized widget, however sometimes it may not expand when selecting.

CAUSE

The exact root cause is unknown but likely this inability may be caused by browser security settings or display resolution limitations.

RESOLUTION

• Open the Legal Review Home page or document list.
• Right-click on the software version number referenced in the bottom right of client
• Select (Advanced) Clear Client Storage - KeyValueStorage\DocumentReviewWidgetsLayout
• This will ​reset the widget layout position.

APPLIES TO

3.7 Service Pack 2