Legal Production produces 0KB images

SYMPTOMS

When running a production including images in Legal Production, all seems to work fine and you succesfully produce correctly named tif files.  When you try to view the images they are blank.  If you check the file size for all tifs they will be 0KB.

CAUSE

This is caused by a missing or wrong version of stdole.dll that was not placed during the installation.

RESOLUTION

To correct this problem please put stdole.dll in:
C:\Program Files (x86)\ZyLAB\EDiscovery\LegalProductionService\Workerprocess
C:\Program Files (x86)\ZyLAB\EDiscovery\LegalProductionService

File version: 7.0.9466.0 (contact ZyLAB support if you cannot locate a copy of the file to put in the above locations).

This problem was corrected in version 3.1 of the ZyLAB eDiscovery Bundle.

APPLIES TO

3.0