Open Settings icon for global settings in Legal Processing unavailable

SYMPTOMS

The Open Settings icon for global settings in Legal Processing in the upper right corner of the user interface is not available to a specific user who must have administrative permissions.

CAUSE

The logged in user does not have the correct permissions.

RESOLUTION

In the User View

• In the Security tab in Legal Processing, select User View.
• Select the affected user.
• In the "Roles Assigned to the User" panel, the roles assigned are displayed.
• Hit Assign Role
• Add the role Global Administrators
• Global Settings are now assigned to this user.

In the Role View

• Select the Role View
• Select the Global Administrators role
• In the "Users in the Role" panel, the Global Administrators are displayed
• Hit Add Users to Role
• Select the user(s) you wish to add
• Hit Assign

Note: this is an Administrator Role and grants administrative rights.

APPLIES TO

3.0